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FRS Pros Blog

FRS Pros has been serving the United States area since over a Decade, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Tip of the Week: Zip and Unzip Compressed Files

Tip of the Week: Zip and Unzip Compressed Files

Have you ever seen the file types that look like normal folders, but they have a zipper on the icon? These are ZIP files, and they are helpful for a variety of reasons. We’re sure you have encountered zipped files throughout your time using technology, and today, we want to demystify them a little bit and show you how to use them effectively.

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Using AI to Dress Yourself Up for a Professional Selfie

Using AI to Dress Yourself Up for a Professional Selfie

While AI is far from perfect, I always love discovering ways that it can help do something mundane and speed up a workflow here or there. I’m no expert in Photoshop either, so if I need to edit something, I usually depend on someone with a little more experience, but this was a really neat trick I was able to do in just a few minutes!

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Five Password Best Practices You Must Keep in Mind for 2024

Five Password Best Practices You Must Keep in Mind for 2024

Passwords have long been one of the central pillars of account security on the Internet. Combined with a username, they make up the foundation of most login systems. Because of this, they are a hot commodity for hackers who want to steal credentials and infiltrate accounts or networks. In recent years, however, other security measures have exposed the weakness of poor passwords for security, leading to the adoption of other measures.

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Tip of the Week: Create Sticky Notes in OneNote

Tip of the Week: Create Sticky Notes in OneNote

Note taking apps are really useful and Microsoft OneNote is one of the most available and feature rich apps on the market for this use. You are probably familiar with the sticky note. They are notes that give a solid visual representation of items that workers need to be cognizant of for all types of processes. In today’s blog, we will go through the process of creating “sticky notes” in OneNote.

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Manage Guests and External Sharing in Teams

Manage Guests and External Sharing in Teams

There will always be times when you have to invite guests and other external users to your Microsoft Teams meetings, especially if you want to take advantage of the many collaboration options offered through the platform. However, you need to be very careful with guests and external users–especially in today’s cybersecurity-centric world.

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Tip of the Week: Three Practices to Reduce Consternation About Your Technology

Tip of the Week: Three Practices to Reduce Consternation About Your Technology

Technology plays a massive role for most organizations nowadays, and not everyone always grasps the importance of it. Most of the time, there is so much built into today’s enterprise software that it can often be overwhelming for workers to use it effectively. Today, we will give you three tips on how to help employees get a grasp of the technology their productivity depends on.

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How to Minimize Cybersecurity Sprawl

How to Minimize Cybersecurity Sprawl

Obviously, we won’t tell you to cut down on your cybersecurity. That said, it can be easy to overinvest and overreach if you aren’t careful about what you’re implementing. This phenomenon is known as cybersecurity sprawl, and if not prevented, it can easily have serious consequences for your business. Let’s go into how to avoid this sprawl.

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This Guy Scams the Scammers for a Living

This Guy Scams the Scammers for a Living

When you think of a scammer, you probably think of someone looking to take advantage of someone for their own gain. While this isn’t wholly inaccurate, another variety exists to acknowledge… those who aim to scam the scammers. Let’s consider one such white-hat scammer, or “scam baiter,” a content creator who uses the alias “Kitboga,” Kit for short.

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Ticketmaster Suffers Major Data Breach

Ticketmaster Suffers Major Data Breach

The world’s largest ticket retailer is in hot water after their parent company, Live Nation Entertainment filed an 8-K filing with the Security and Exchange commission admitting that they had been hacked to the tune of 1.3 terabytes of information. That amounts to 560 million customers’ personal information that has been stolen from the company’s servers. Today, we take a look at the hack and what it means for consumers.

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So, Your Business Project Failed… How Can You Learn from It?

So, Your Business Project Failed… How Can You Learn from It?

It can be challenging to deal with failure in any context, but in the case of your workplace projects and other efforts, it can be particularly harsh. This makes it all the more important to frame such failures as opportunities to grow in the future.

Let’s discuss six reasons an initiative may fail and the lessons that can be learned from these situations.

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Research Shows Many New Cybersecurity Professionals are Doomed to Make Blunders

Research Shows Many New Cybersecurity Professionals are Doomed to Make Blunders

Unfortunately, cyberattacks will only continue in the weeks, months, and years to come, making it increasingly essential that businesses have access to cybersecurity expertise. Even more unfortunately, professionals with this level of expertise are becoming harder to find. Globally, we’re short almost four million people, and those we have are prone to make mistakes in their first few years. This comes from a report by Kaspersky, entitled “The Portrait of Modern Information Security Professional,” Let’s review what the cybersecurity developer found and what we can take away from these findings.

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With a Massive Botnet Recently Disrupted, Let’s Review What a Botnet Is

With a Massive Botnet Recently Disrupted, Let’s Review What a Botnet Is

It was very recently revealed that a global law enforcement effort took down a massive botnet that was in action for almost a decade. In light of this, we wanted to review what a botnet is and how it works, drawing from these events for some context.

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Why You Can’t Just Rip Memory from Your Computer

Why You Can’t Just Rip Memory from Your Computer

Transferring data between different computers and devices has become a routine task. Let's explore the steps you need to take before ejecting memory from a computer to ensure your data's integrity and the memory card's longevity.

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The Impact Ransomware Has on All of Us

The Impact Ransomware Has on All of Us

We’ve spent the last few weeks discussing ransomware's impacts on different subsets. First, we discussed how a ransomware attack impacts the customers of the infected business, and then we touched on the infected business itself. To end, we want to touch on ransomware's impacts on society, specifically regarding economic health and geopolitical security, known as third-order harms.

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You May Not Think You’re Popular, but Your Data Certainly Is

You May Not Think You’re Popular, but Your Data Certainly Is

Data is extremely important in the way that most businesses conduct themselves. This results in other people wanting that information, too. Today’s blog will look at how seemingly everyone online is out for your data. 

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A Man-in-the-Middle Attack is Not to Be Underestimated

A Man-in-the-Middle Attack is Not to Be Underestimated

Have you ever heard of the “man-in-the-middle” attack or MitM? It’s a situation where your data is stolen by an onlooker who situates themselves in the right place at the right time. Data interception is a very real thing that your business should be prepared to fight against. Let’s discuss some strategies you can use to counter these sneaky attacks.

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Have You Ever Considered What a Ransomware Attack Actually Does to Your Business?

Have You Ever Considered What a Ransomware Attack Actually Does to Your Business?

Last week, we discussed the many impacts your business suffering from ransomware has on “second-order harm,” downstream businesses, and average, ordinary people. This time, we wanted to return to “first-order harms”… those the impacted business has to deal with itself.

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What is VoIP and How It Helps Your Business

What is VoIP and How It Helps Your Business

Voice over Internet Protocol, or VoIP, is a technology that enables phone calls over the Internet. It offers a modern alternative to traditional phone lines with various advantages, like cost savings and advanced features. VoIP is revolutionizing business communication and is an essential tool for today's organizations, particularly with the rise of remote work. Here's why it's so popular among modern businesses.

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Have You Ever Considered What a Ransomware Attack Would Do to Your Customers?

Have You Ever Considered What a Ransomware Attack Would Do to Your Customers?

It can be too easy to look at ransomware as a business problem. After all, it attacks businesses, locking down their data for ransom, often selling it or spreading it, and sometimes altering it for the business if returning it at all. It can be too easy to overlook another impacted target in all the mess.

What happens to the people whose data a business has collected and uses?

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Is Your Internal IT Buckling Under Pressure? We'll Lighten the Load

Is Your Internal IT Buckling Under Pressure? We'll Lighten the Load

There's a lot of pressure on (often understaffed and overworked) internal IT teams to manage and maintain increasingly complex systems. For businesses noticing signs of strain on their IT staff, seeking assistance from managed services providers (MSPs) could be the remedy. Here's how an MSP like us can alleviate the pressure and contribute to workplace wellness for all.

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