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FRS Pros Blog

FRS Pros has been serving the United States area since over a Decade, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Would You Be “Happy” to Lose 24 Hours’ Worth of Data?

Would You Be “Happy” to Lose 24 Hours’ Worth of Data?

When we talk about best practices, we are typically referring to the practices used by successful companies to garner the best results. A new study by Disaster Recovery has shown that, as backup and recovery solutions go, enterprises are providing some pretty disappointing results as many fail to continuously back up their data and it results in additional inherent risk.

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Two Approaches to IT Support. One Clear Winner

Two Approaches to IT Support. One Clear Winner

As a modern business, your success depends on your technology functioning properly. As many businesses have discovered when their solutions did not function as intended, the effects can have considerable impact to their success rates. To help keep your business running, you need to be sure that your solutions are maintained.

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Common-Sense Steps You Can Take to Make Meetings More Productive

Common-Sense Steps You Can Take to Make Meetings More Productive

How much time does your staff spend actually doing work compared to simply communicating about work? There’s a big difference, primarily in terms of making you money versus costing you money. Truth be told, employees spend nearly 80 percent of their time either in meetings, on the phone, or responding to emails. By finding ways for your team to communicate more efficiently, they will effectively spend less time yapping and more time making you money.

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Getting to the Root Cause of an IT Issue Means Seeing the Big Picture

Getting to the Root Cause of an IT Issue Means Seeing the Big Picture

When your business experiences an IT outage, what’s the first thing that comes to mind? A typical response (after expressing frustration) is, “How long until operations resume?” An answer to this question isn’t always obvious, which leads to another question, “Why did my system go down in the first place?” Being able to quickly and accurately ascertain what’s behind an IT outage is a responsibility that every business should have handled, yet implementing such a procedure is often overlooked until it’s too late.

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Budget Feeling Restrictive? Here’s How Managed IT Can Help

Budget Feeling Restrictive? Here’s How Managed IT Can Help

As more and more businesses rely on technology solutions to accomplish their everyday tasks, there is a natural expectation for there to be a bit of a learning curve as these advanced solutions are prioritized and accounted for. However, a few industry research firms have compiled their expectations for how this learning curve tendency will influence the needs and challenges businesses will face during the rest of the year.

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You Deserve an IT Provider that Cares as Much as You Do

You Deserve an IT Provider that Cares as Much as You Do

Two major concerns of every business owner are the protection of their company and making sure their technology does what it’s supposed to do. It can be overwhelming to manage these two aspects on your own, which makes outsourcing the security and maintenance of your IT such an attractive option.

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How to Turn Intrapreneurs Into a Goldmine of Good Ideas

How to Turn Intrapreneurs Into a Goldmine of Good Ideas

Entrepreneurs enjoy an almost mythical standing in the business world as visionary leaders risking everything on an idea that, if successful, pays off in a big way. Yet, few understand the role of the intrapreneur; those who have equally big ideas, but operate in the context of established companies. Your business likely has dynamic intrapreneurs in your midst, but how do you make sure their voices are heard?

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This World Backup Day, Don’t Get Caught Without a Plan

This World Backup Day, Don’t Get Caught Without a Plan

Having access to your company’s data is absolutely crucial to your success. After all, in today’s day and age, it is an extraordinarily important aspect of your business’ sustainability. Everything you do is influenced in some way by the data you have generated and/or collected--so what would you do if it was suddenly gone?

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Tip of the Week: How Using an Inconspicuous SSID for Your Wi-Fi Deters Hackers

Tip of the Week: How Using an Inconspicuous SSID for Your Wi-Fi Deters Hackers

When you turn on your device’s Wi-Fi capabilities, do you ever take the time to look at some of the names of your neighbors’ connections? You’ll see some rather boring names as well; some might just use the name of their organization or the family’s name, or even just the default SSID used by the router. The fact of the matter is that a wireless network name that’s easy to gloss over is a best practice for network security.

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How a Haphazard Approach to IT Only Creates More Problems

How a Haphazard Approach to IT Only Creates More Problems

We have been very fortunate to assist many organizations, and this experience has given us a certain perspective of how many businesses approach their technology maintenance. We often work with new businesses to audit the performance of their IT. We’ve found that small businesses tend to have more issues and are susceptible to bigger vulnerabilities. These aren’t networks that go ignored either--many of them currently pay for an “expert” to support them.

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4 Money-Saving Measures Any Business Owner Can Implement

4 Money-Saving Measures Any Business Owner Can Implement

Unless you’re at the helm of a Fortune 500 company, it’s likely that you’re always on the lookout for new ways to save money by tweaking your company’s operations. When you’re in money-saving mode, you understand that even a small change can rack up a lot in savings. To help you in your quest to save money, consider implementing these four practices.

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Who You Sit Next to Makes You More or Less Productive, Study Finds

Who You Sit Next to Makes You More or Less Productive, Study Finds

It turns out that the old adage “iron sharpens iron” is true and it applies to the modern workplace. This, according to a new study by Harvard Business Review, which found that the productivity of a worker can be enhanced by an average of ten percent simply by having them be in close proximity to someone who’s more productive than they are.

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Is Your IT Staff Stressed? Here’s How We Can Help

Is Your IT Staff Stressed? Here’s How We Can Help

The purpose of an internal IT department is, in theory, twofold: first, they are supposed to strategize a future for the company’s information technology, with the secondary responsibility of troubleshooting and tending to the technological issues a business faces. However, the reality is that many IT departments find themselves with no time to innovate, as they are swamped under service requests for technical issues.

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Need New Computer Hardware But Lack the Capital? You’ve Got Options

Need New Computer Hardware But Lack the Capital? You’ve Got Options

How often do you look at a workstation in your office and say, “Wow, I should replace that soon!” Old equipment is vulnerable to all sorts of performance issues, and if you wait too long to replace it, you might be dealing with troublesome downtime and wasted capital. Plus, older hardware is often harder and more expensive to replace. Thankfully, there’s a service that’s capable of changing the way that you procure new hardware, including workstations, server units, network components, and so much more.

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Use this Tested Formula to Improve Employee Loyalty

Use this Tested Formula to Improve Employee Loyalty

There’s an undeniable connection between success and emotional attachment. Marketers know this, which is why you see so many commercials meant to manipulate your heartstrings. The point of these stirring advertisements is to engage consumers on a deeper level, and thus, create brand loyalty. It stands to reason that the same strategy can be applied to retaining and engaging your employees.

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You’ve Got Better Things to Do Than Manage Technology Vendors

You’ve Got Better Things to Do Than Manage Technology Vendors

As the business owner, are you the only person in your office who manages your company’s vendor relationships? Chances are that this is a huge responsibility, and one that consumes a significant portion of your time. While communicating with vendors is important for resolving issues or learning more about the service offered, it’s still a pain that you shouldn’t have to deal with.

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What’s the Secret to Engaging Gen Y Workers?

What’s the Secret to Engaging Gen Y Workers?

Fact: Millennials are entering the workforce en masse. Therefore, employers and workers from earlier generations shouldn’t be so quick to write off the generation that now makes up the largest segment of the workforce. In order to properly leverage this differently-thinking group, managers need to understand a few things about how Gen Y thinks, behaves, and what they value.

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Why Managed IT Makes Sense for Busy Business Owners

Why Managed IT Makes Sense for Busy Business Owners

Managed services have been around for ages. For example, wealthy individuals will often hire someone to take care of their extravagant home, like doing the housework or tending to the garden. Did you know that managed services can be acquired by the average business owner to further enhance their organization’s operations?

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Tip of the Week: 3 Workplace Changes You Can Make to Improve Productivity

Tip of the Week: 3 Workplace Changes You Can Make to Improve Productivity

With so much focus on how new technology improves productivity, it can be easy to overlook the other ways of enhancing operations. Sometimes, improving productivity can be as simple as rethinking the layout of your office. Or, you may find that your company’s current technologies may be hindering productivity more than they’re helping. The following three suggestions should help make your office a more productive place.

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What’s a User to Do When Their Device’s Manufacturer Goes Under?

What’s a User to Do When Their Device’s Manufacturer Goes Under?

Business is a fickle thing, as acquisitions can be the end of both major and minor vendors. This can also lead to the untimely demise of some of your partnerships with these companies. Take, for example, a recent acquisition by Fitbit, which acquired a former Kickstarter project Pebble, showing the world that these types of acquisitions can be major problems for consumers.

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